State Farm® Insurance Agent Rodney Allen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jon McClure
March 25, 2025
5
out of
5
rating by Jon McClure
"The Rodney Allen State Farm Agency in Lakesite, TN is one of the most professional insurance agency I have ever worked with. My agent, Viridiana Gutierrez, is a true professional. Very responsive to my needs and questions. If you need to change your insurance then the Rodney Allen agency is the one to call."
We responded:
"Thank you, Jon, for sharing your positive experience with our agency. It's wonderful to hear that Viridiana Gutierrez has been responsive to your needs and questions. We appreciate your recommendation and are glad to have you as part of our community. Your feedback motivates us to continue providing excellent service."
Helga Holloway
January 28, 2025
5
out of
5
rating by Helga Holloway
"Rodney and his staff are knowledgeable, caring and routinely reach out to us for any concerns or life changes that have happened. He goes above and beyond any insurance agent we’ve ever worked with!"
We responded:
"Thank you, Helga, for sharing your experience with us. It's wonderful to hear that Rodney and the team have been able to provide you with the support and care you deserve. We're committed to being there for our clients through all of life's changes, and your feedback truly means a lot to us. We look forward to continuing to serve you in the future."
Mercedez Brock
January 19, 2025
5
out of
5
rating by Mercedez Brock
"Rodney is great. He listened to my insurance needs and helped me find the right coverage quickly. He is by far the best insurance agent I have done business with in years."
We responded:
"Thanks for sharing your experience, Mitzi! It's wonderful to hear that Rodney was able to listen to your needs and help you find the right coverage quickly. Your feedback means a lot!"
Brenda Rock
January 16, 2025
5
out of
5
rating by Brenda Rock
"We were provided with an excellent explanation of rates and coverage provided by Rodney Allen. Our decision to go with State Farm was made easy with the personal attention given by him. His staff was friendly and attentive while we waited. State Farm is the beneficiary of an outstanding agent and staff. Bill and Brenda Rock"
We responded:
"Hi Brenda, Thank you so much for your wonderful review! I'm thrilled to hear that Rodney and the team made your decision easy with their personal attention and clear explanations. We truly appreciate your kind words and are delighted to have you and Bill as part of our State Farm family. Best wishes"
Matthew Grimes
January 16, 2025
5
out of
5
rating by Matthew Grimes
"Cathy helped me out so much! She was able to handle all of my needs and I feel so grateful for all of her help! I would highly recommend connecting with her for all of your insurance coverages."
We responded:
"Thanks for sharing your experience, Matthew! It's wonderful to hear how Cathy was able to meet all your needs. Your recommendation means a lot to us!"
Blake Ryan
January 15, 2025
5
out of
5
rating by Blake Ryan
"Very knowledgeable about up-to-date policies, and to make sure I have the insurance coverage that I need for my home and auto. Fantastic staff in addition to Rodney Allen who are very helpful and knowledgeable. It’s nice to have a local agent that I can call up and ask questions to and they’ll get right back to me."
We responded:
"Thank you, Blake! We're glad to hear that you find our team knowledgeable and helpful. It's great to know you appreciate having a local agent you can rely on. We're here whenever you need us!"
Mark Spicer
December 20, 2024
5
out of
5
rating by Mark Spicer
"Rodney and Cathy save me A LOT on my insurance! He and his staff are very helpful and professional. I HIGHLY recommend!!!"
We responded:
"Thank you, Mark! It's fantastic to hear that Rodney and Cathy were able to help you save on your insurance. We're delighted that you found the team helpful and professional. Your recommendation means a lot to us!"
Janice Hall
November 14, 2024
5
out of
5
rating by Janice Hall
"I worked with Kathy getting my renters and auto bundle together. She was awesome very professional and helpful. Thanks Kathy for your help great job 👏"
We responded:
"Thank you for sharing your experience, Janice! Kathy is indeed fantastic at what she does, and it's wonderful to hear she was able to assist you so effectively with your renters and auto bundle."
Ashlyn Sowers
October 10, 2024
5
out of
5
rating by Ashlyn Sowers
"The whole staff is always friendly and very helpful! Highly recommend!"
We responded:
"Thank you so much for your kind words, Ashlyn! It's wonderful to hear that you find our staff friendly and helpful."
Mike Ogle
September 27, 2024
4
out of
5
rating by Mike Ogle
"I have been with Rodney Allen State Farm for 15 years and have always had great service. They have always been quick to respond to my needs. The staff is always great to talk to and they never treat you like a burden! The only issue that I have ever had is with the Bloomington IL office on the price of my 2014 Acadia that they said was totaled and they only gave me $9000 for a $12000 vehicle!"
We responded:
"Thank you for being with us for 15 years and for your kind words about our service! It's great to hear that our team has been responsive and pleasant to work with. We understand your concern about the valuation of your Acadia and appreciate your feedback. Your input helps us improve and serve you better in the future."
Carly Souther Fotta
September 18, 2024
5
out of
5
rating by Carly Souther Fotta
"I highly recommend Rodney Allen's State Farm agency for anyone looking for a reliable, customer-focused insurance experience. I can't say enough good things about my experience with Rodney's team! Every insurance request I've made has been handled smoothly and stress-free. My first interaction was in the Fall of 2021, when my auto insurance was seamlessly transferred from Georgia to Tennessee, and they helped me secure renters insurance without missing a beat. The most notable feature of this office is their dedication and willingness to go above and beyond. Earlier this year, Rodney spent many hours (over the course of several weeks) on the phone with State Farm corporate and a prior Florida agent's office to have my Roth IRA account transferred to his office -- he did this even though he didn't earn a commission from it. It’s rare to find any business that truly prioritizes its customers' needs over their own gains, but Rodney's team certainly does! You won't be surprised to discover that when we purchased a home a few months ago, it was a no-brainer to get our homeowners policy through Rodney's office. It wasn't the cheapest quote, but I know that this team will be here for my family if disaster (or even a small claim!) strikes. Their professionalism, attention to detail, and genuine care made us loyal customers. Thank you, Rodney Allen and team, for all your help!"
We responded:
"Thank you so much for your kind words and high recommendation! It's wonderful to hear that your experience with our team has been smooth and stress-free. We always strive to go above and beyond for our customers, and it's gratifying to know that our dedication has made a positive impact on your insurance needs. Helping you transfer your auto insurance and secure renters insurance was our pleasure, and we're glad it went seamlessly. We're especially pleased that Rodney's efforts to transfer your Roth IRA account were appreciated, even without any commission involved. Prioritizing our customers' needs is at the heart of what we do! We're honored that you chose us for your homeowners policy, and we take pride in knowing that you trust us to be there for your family in any situation. Your loyalty means the world to us, and we're committed to maintaining the professionalism, attention to detail, and genuine care that you've come to expect. Thank you again for your support and for being a valued part of our State Farm family!"
Wileska Rosario
August 30, 2024
5
out of
5
rating by Wileska Rosario
"Great people to work with! They are quick and they are always there when we need them! Rodney and Brittany are very efficient 👏✨ 100% recommended."
We responded:
"Thank you so much for your kind words, Wileska! It's wonderful to hear that you find our team quick and efficient. Rodney and Brittany are dedicated to providing top-notch service, and your recommendation means a lot to us!"
Jamie Dent
August 19, 2024
5
out of
5
rating by Jamie Dent
"They say "Like a good neighbor" but honestly they're more like a trusted family member or friend. When my wife's car was hit by a kid with cut rate insurance, we filed a claim with the kid's insurance (Trexis) since it was his fault. After 2-3 weeks with no contact and waiting and Trexis Insurance not answering our phone calls, Rodney and Michelle at State Farm stepped in to help. They gave us great advice and worked hard on our side to keep Trexis from taking advantage of us. This team has your back and works hard to earn and keep your business."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Rodney and Michelle were able to step in and provide the support you needed during such a frustrating situation. We always strive to be there for you like family, especially when dealing with challenging circumstances. Your kind words and trust mean a lot to us!"
Wes Cash
August 9, 2024
5
out of
5
rating by Wes Cash
"I've been with Rodney Allen at State Farm for YEARS . Always great customer service and willing to go out of there way .... Example: Just received a phone call from Julie to check up on my policy, only to receive a 17$ monthly discount .... Not many companies would go out of there way to save there customers money #STATEFARM #SINCETHE90'S #MONEYWELLSPENT"
We responded:
"Thank you so much for your kind words and loyalty over the years! It's fantastic to hear that Julie was able to help you save on your policy. We always strive to go the extra mile for our customers. Your satisfaction and trust mean the world to us! #STATEFARM #SINCETHE90S #MONEYWELLSPENT"
tracy malone
May 30, 2024
5
out of
5
rating by tracy malone
"Having been with State Farm insurance since 2009, it’s hard to top the service we’re always received but over the last 24 hours the team at Rodney Allen State Farm really went above and beyond. From my initial conversation with Rodney, his recommendations regarding my vehicle situation, the team handling every step of the process and the constant communication about my claim, I cannot recommend them highly enough. If you’re in the market for an insurance agent don’t simply allow the cost to be the deciding factor. Take a hard look at the agent, the team and their service. If you do that with Rodney then you’ll go with him and never regret it!"
We responded:
"Thank you so much for sharing your positive experience with us, Tracy! We are thrilled to hear that Rodney and our team were able to provide you with exceptional service during your recent claim process. We truly appreciate your recommendation and look forward to continuing to provide you with top-notch service for years to come."
Jamie Brown
May 23, 2024
5
out of
5
rating by Jamie Brown
"If your in the market for insurance of any kind Rodney is your go too. He has all of my insurance now and we have been very happy with his customer service. He also beat prices that I had for 15 years so that’s why we moved everything to him!"
We responded:
"Thank you so much for choosing Rodney Allen - State Farm Insurance Agent for all your insurance needs! We're thrilled to hear that you've been happy with our customer service and that we could offer you better prices. We appreciate your kind words and look forward to continuing to provide you with excellent service."
Patti Dixon
May 23, 2024
5
out of
5
rating by Patti Dixon
"I’ve been a customer of Rodney Allen for 17 years…an easy 5 stars… The Best!"
We responded:
"Thank you so much for your loyalty and kind words, Patti! We truly appreciate your continued trust in our agency for the past 17 years."
Rachel Jagla
February 22, 2024
5
out of
5
rating by Rachel Jagla
"Erin was wonderful to deal with she got me set up very quickly and worked around me doing it while at work. Just such a pleasure working with her!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Mitzie Dockery
February 8, 2024
5
out of
5
rating by Mitzie Dockery
"I highly recommend this State Farm office and specifically Lorie Usry. I contacted the office to obtain quotes and had all the information I needed to make a confident decision to move my business within a couple of hours. Lorie responded to all of my questions timely with kindness and professionalism."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
shelby payne
February 7, 2024
5
out of
5
rating by shelby payne
"Rodney provides a high level of consultation to ensure the offer and solutions meet the client’s needs. After a brief call, Rodney was able to quickly process our applications. He has kept us abreast through the entire process. He is accessible and always willing to share his extensive knowledge. I trust him for all my insurance products."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Ashley Morrow
February 1, 2024
5
out of
5
rating by Ashley Morrow
"Very dedicated and helpful in great rates"
We responded:
"Ashley, Thank you so much for the kind review. "
Jenny Holloway
January 19, 2024
5
out of
5
rating by Jenny Holloway
"Phenomenal, friendly, and super informative staff. I’m very pleased to have Rodney as my agent"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Amy Culton
January 11, 2024
5
out of
5
rating by Amy Culton
"I cannot recommend Rodney Allen State Farm enough. He is very knowledgeable, always helpful and available. He was able to give the same coverage for my mom and dad for half the price of their prior insurance carrier."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
J Randy Ford
January 7, 2024
5
out of
5
rating by J Randy Ford
"Went out of his way to be helpful."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Lisa Coffelt
December 22, 2023
5
out of
5
rating by Lisa Coffelt
"If you’re looking for excellent customer service and incredible staff you’ve found the right place. I’ve been with Rodney Allen’s State Farm branch for over fifteen years. Michelle is always there when I have a question or need to make quick changes. Grateful to have these guys taking care of my insurance needs."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."